Now customers can make an offer for select products. If a product is eligible to take offers, customers will see a Make an Offer button on the product page.
Clicking on Make an Offer button will allow customers to place their own offer for the product.
The seller will receive notification and can then act on the offer on the Seller Dashboard.
The seller has three options:
- Reject the offer by clicking on Reject the Deal button.
- Update the offer with their price and click on Update button.
- Accept the offer by clicking on Approve button
Update offer:
Accept the offer – when seller accepts the offer, the offer can then be converted into an order for the customer to complete.
The converted order will be visible ot the customer in their My Accounts – Orders section for them to make the payment. The order payment needs to be completed in 2 days for the offer to be valid. If the time lapses, the customer will be required to initiate the Make an Offer process again.
The counter-offers made by the seller will be available to the customer for accepting or rejecting the deal. If the customer accepts the offer, they can also convert the offer into an order.
All offers will be visible to seller in Seller Dashboard – Make an Offer section.