Marketplace

BidCurios is an online market place for Sellers & Buyers. The items listed here are provided by the respective Sellers and may be shipped from different locations.

Shipping Policy

All items will be shipped with tracking number. Different carriers may be used by sellers. Most common shipping service used is India Post. Some sellers may also ship using other courier services.

Insured shipping may also be provided by Sellers at additional cost in case of high value items. It is encouraged that buyers ask for insured shipping for items over Rs. 20000. Items over this amount are not covered under refunds if sent uninsured.

Once the items are shipped, the order status is updated and tracking number is added to your order. Track your orders here.

COD

At this time Cash on Delivery option is not available. You need to make the payment for your purchases before the items can be shipped to you.

Cancellation Policy

You as a customer can cancel your order before they are shipped. Full refund in case of cancellation before shipping the order. In such a case we will refund any payments already made by you for the order.

No cancellation after the order has been shipped.

Items won in Auctions cannot be cancelled. You are committing to make the payment within 48 hours of winning the auction. Please bid only if you can make the payment. You will be banned from participating in auctions if you don’t make the payment for your won auctions.

To cancel an order before it is shipped, please send an Order Support Enquiry on the Contact Page.

Return Policy

At this time BidCurios does not accept returns. If the item received is the one that was listed, we do not accept returns.

Refund Policy

Full refund will be provided if:

  • Order is cancelled before shipping.
  • Item does not reach the buyer. This will be done after due diligence with the delivery organization.
  • Item sent is not the one listed. You will be requested to return the item received. Refund will be made after the item has been received from you.

Please make a video of the package as you open it to ensure speedier refunds.

Refunds will be processed in the original mode of payment, which will be credited within 7 to 10 working days

Secure Payments

Your payments are completely secure. You can pay by Credit card, Debit card, NetBanking, UPI, and popular mobile wallets. International payments are through PayPal.

  • We use industry standard payment gateway that is used on most ecommerce websites.
  • We do not store any of your credit/debit card information.
  • No one from BidCurios will call you for OTP.
  • Please do not share your OTP with anyone.